We are pleased to assist A. P. Møller Holding A/S in identifying a quality-driven talent to join their Copenhagen office. The role ensures a seamless and service-oriented office experience for guests and colleagues, and includes responsibility for meeting services, event coordination, and daily facility operations in a high-profile corporate setting.
Tasks and Responsibilities
Meet and greet guests and delegations. Be a visible and friendly first point of contact. Act as ambassador by using appropriate etiquette and professionalism at all times.
Provide catering and service as needed. Arrange and clean up after meetings.
Keep the office running smoothly in general. Oversee office atmosphere, maintain a persistent visitor ready condition. Assure office facilities are in good working order to meet the business needs (e.g. meeting rooms, reception and kitchen).
Manage telephone reception of APMH’s main number and various internal and external mailboxes.
Responsible for the day-to-day management and ordering of office supplies, external vendors and facilities contacts.
Communicating with colleagues and guests about any needs that may arise during service. Assist colleagues with travel bookings and conference room reservations.
Manage audio-visual equipment.
Assist during VIP and delegation visits. Assist with the planning and execution of external and internal events.
Follow safety and security protocol at all times.
Take part in onboarding and off-boarding processes.
Perform various ad hoc administrative tasks as requested, including but not limited to subscription management, travel bookings, arrange for taxi service and courier pick-ups.
Mindset & Competencies
You have a strong passion for providing value-added support at all levels. You are service oriented and confident with an accommodating personality.
You have a strong sense of urgency with the highest level of client and stakeholder service, judgment, tact and poise.
You are collaborative with a friendly work style and phenomenal organization skills. A real team player who looks for ways to help out colleagues whenever needed.
Your presence is professional, and you have excellent telephone manners.
You naturally ensure consistent high-quality work in all deliverables. You are diligent and have a natural and keen eye for detail, and pride yourself on delivering work right first time.
You are self-motivated and self-driven. You work both entirely independently and in close collaboration with others. You are a proactive thinker who actively takes initiative and proposes solutions.
You have strong interpersonal skills and the ability to build relationships with stakeholders, internal and external partners.
You are flexible and enjoy working within a high-profiled international environment that is mission-and results-driven.
You have the ability to handle confidential information with the highest integrity and discretion.
Qualifications
You possess excellent written and verbal communication skills in English and preferably in Danish.
3+ years customer service experience, preferably in the hospitality industry.
Fully conversant with effectively using Microsoft Office.
Questions about this role
Please contact Frederikke Høg in regards to questions about this role – frederikke@osander.dk
